When you access the app for the first time, enter the Consumer Unit number with a check digit. This information appears on your energy bill, nickname and avatar will help you identify each Consumer Unit you register.Some Services Available:- Report a power outage- See scheduled shutdowns- Consult debts- Issue 2 nd energy bill- View invoice details- Information about tariff flags- Inform self-reading- Update registration data- Request invoice submission via email- Company Service Stations- Contact us: send complaints, questions, suggestions and compliments.To request other services, access our virtual agency on our website vwww.agenciavirtual.Creral.com.br/AgenciaVirtual/